Enterprise Account Executive - San Mateo, CA

Enterprise Sales - San Mateo, CA - Full Time

About the Role:

Many of the top companies in the world run subscription businesses and rely on customer retention and growth to thrive. Companies retain and grow customers by delivering real value, and a new practice called “Customer Success” has emerged to help these companies manage customer operations. As the leading Customer Success platform, Totango is helping hundreds of companies solve the complexities of customer success at scale.

Totango is looking for an Enterprise Account Executive responsible for selling Totango solutions to prospective customers within a territory. We need an experienced sales person who has a consultative sales approach and a successful track record in building a successful territory with polished presentation skills.


  • Exceed activity, pipeline, and revenue goals on a quarterly basis
  • Manage accounts at every step in the pipeline to ensure a winning outcome and accurate forecasting
  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
  • Conduct product demonstrations to multiple stakeholders in the organization
  • Prepare formal proposals, produce price quotes, work with management on contract negotiations, and gather all necessary paperwork to process orders
  • Partner with Business Development Representatives to support prospecting efforts, and connect with appropriate stakeholders within each organization
  • Partner with customer success to ensure high satisfaction within your accounts
  • Curate a customized solution for each prospective customer based upon their needs with proven use cases
  • Overcome technical and business objections of prospective customers as necessary.
  • Generate short-term results whilst maintaining a long-term perspective to maximize overall revenue generation.


Bachelor’s degree
Experience selling to VP and C level executives
6+ years of software selling experience; SaaS experience preferred
Track record of success selling into mid-market and enterprise companies
Consistent track record of success with 6 figure deals
Experience managing and closing complex sales-cycles using solution selling techniques
Track record of over-achieving quota (top 10% in your company)
Strong interpersonal and presentation skills.
Exceptional verbal and written communication skills.
Team-selling experience a plus
Willingness to travel

More About Totango

Totango’s award-winning solution helps companies simplify the complexities of the customer success operations, drive action and focus for teams, and create predictable results for management.

Leading companies including Act-On, Zoom, Jobvite, and Wiredrive use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Founded in 2010, Totango is funded by top venture firms including Gemini Israel Fund and Pitango.

Apply: Enterprise Account Executive - San Mateo, CA
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