If you love technology, love customers and love helping them succeed – you’ll love working at Totango. Totango is looking for a Technical Support Ninja to assist their Customers in the use of Totango and ensure ongoing success for our rapidly growing list of customers.
As a Technical Support Ninja, you will be a key part of the Customer Success team, You will answer complex questions about a complex product, assist in diagnosing logic errors in filtering mechanisms. Bonus points if you read the job description, fully. In your cover letter tell us about the most memorable vacation you took. You will develop a deep understanding of Customer Engagement and the Totango platform you will be a key factor in the evolution of best practices around the Customer Success spectrum.
Big Plus if you one or two of the following, if you don't don't worry this is what you'll learn:
We’d love to hear from you, but we need your help to make you stand out as we are overwhelmed with responses: